Frequently Asked Questions
Find answers to common questions about your shopping experience
How do I know which size to order?
We provide a detailed size guide on every product page. Since we curate items from various designers, we also include 'Fit Notes' to indicate if an item runs small, large, or true to size.
When will my order ship?
Orders are typically processed and shipped within 1-2 business days. You will receive a tracking number via email as soon as your package leaves our warehouse.
Can I modify or cancel my order?
To ensure fast delivery, we begin processing orders immediately. Please contact us within 30 minutes of placing your order to request any changes.
Do you restock sold-out items?
We frequently restock our most popular pieces. You can sign up for 'Back in Stock' notifications on the specific product page to be alerted via email.
Do you offer international shipping?
Currently, we ship to the United States and Canada. We are working on expanding our shipping destinations in the near future.
How should I care for my Wild Oak garments?
Care instructions vary by fabric. Most of our boutique items recommend a cold hand wash or delicate cycle and hanging to dry to maintain garment longevity.